[TimeTree] Privacy Policy

TimeTree Inc. (hereinafter referred to as "Company") will comply with the Act on the Protection of Personal Information and other related laws and regulations and handle our customers’ information, including personal information of users (hereinafter referred to as "Users") of the services provided by the Company (hereinafter referred to as "Services") in accordance with the following policies.

Article1 Acquisition of Our Customers’ Information

  1. In connection with the Users’ use of the Services, the Company may collect personal information and process such information as described below.

1: Collection for membership registration at the time of subscribing the Services

  • Information to be collected
    • Name
    • Email address
    • Date of birth
    • Other related information
  • Purpose of collection
    • To authenticate and enable the use of the Services.
    • To deliver and improve the Services and other offerings for our customers.
    • To provide information or respond to inquiries related to the Services.
    • To address violations of the Company’s rules or policies concerning the Services.
    • To conduct surveys, analyses, or improvements aimed at enhancing the quality of the Services.
    • To communicate significant updates or changes to the Services, including suspensions or major modifications.
    • To share information about other services of the Company or third-party goods/services, including advertisements, deemed beneficial to the Users.
    • To achieve other purposes that align with the above objectives.
  • Period of Information Retention and Use
    • Until membership cancelation and/or achievement of the purposes of collection

2: Use of the calendar

  • Information to be collected
    • Information on the plans registered in the calendar
    • Calendar title
    • Date and time of registration
    • Participants
    • Notes
    • Other related information
  • Purpose of collection
    • To authenticate when using the Services
    • To provide the Services and other services for our customers
    • To provide information or respond to inquiries, etc. in relation to the Services
    • To respond to violations of the Company's rules, etc. concerning the Services
    • To conduct surveys or analysis or make improvements for the purpose of providing better Services
    • To communicate matters that may significantly affect the Services (such as major changes to or suspension of the Services)
    • To provide information on other services of the Company that it deems useful to the Users or on goods/services, including advertisements, of advertisers or service providers
    • To fulfill other purposes equivalent to the above purposes
  • Period of Information Retention and Use
    • Until membership cancelation and/or achievement of the purposes of collection

3: When linking to external services

  • Information to be collected
    • User identifiers
    • Name
    • Information on the plans registered in the calendar
    • Calendar title
    • Date and time of registration
    • Notes
    • Other related information
  • Purpose of collection
    • To authenticate when using the Services.
    • To provide the Services and other offerings for our customers.
    • To respond to inquiries or provide information related to the Services.
    • To address violations of the Company’s rules or policies concerning the Services.
    • To conduct surveys, analyses, or improvements aimed at enhancing the quality of the Services.
    • To communicate significant updates or changes to the Services, including suspensions or major modifications.
    • To share information about other services of the Company or third-party goods/services, including advertisements, deemed beneficial to the Users.
    • To achieve other purposes that align with the above objectives.
  • Period of Information Retention and Use
    • Until membership cancelation and/or achievement of the purposes of collection
  1. When a User uses the Services, the Company will automatically obtain the information registered in the calendar, user terminal information, access/activity records concerning the Services and advertisements, advertisement identifiers (such as IDFA or Google Advertising ID), user agents, IP address, cookie information, and location information. For location information, the details are as described in Article 5.
  2. The Company may anonymize the personal information it collects to ensure that it does not identify an individual and then use it for statistical production, scientific research, and archiving purposes in the public interest. In such case, the anonymized information will be stored and managed separately from any additional information so that it cannot be re-identified, and necessary technical and administrative safeguards will be taken.
  3. Upon a User’s cancellation of their membership, the Company will promptly destroy the User’s personal information in accordance with the following procedures and methods. However, this does not apply if the relevant laws and regulations, etc. provide otherwise.
    • For paper media Paper media will be disposed of through melting treatment, shredding, or etc. so that it cannot be restored.
    • For electronic file format Electronic file format will be deleted by technical means so that the information cannot be restored.
  4. The Services are not intended for use by any User under the age of 14. In addition, the Company does not intentionally collect personal information from Users under the age of 14 through the Services.
  5. In the following cases, the retention period will be until the end of the relevant period.
    • Records concerning transactions such as labeling and advertising, the contents of contracts, and performance under the "Act on Consumer Protection in e-commerce
      • Records of display/advertising: 6 months
      • Records of contract cancellation, cooling-off, payment, or provision of goods, etc.: 5 years
      • Records concerning consumer complaints or dispute settlement: 3 years
    • Retention of documents confirming facts related to communications under the Act on Secrecy of Communications
      • Subscriber telecommunication date and time, start/end times, counterparty subscriber number, frequency of use, and transmission base station Location tracking data: 1 year
      • Computer communications, Internet log record documents, connection site tracking data: 3 months
    • If there are separate laws/regulations and/or provisions governing the retention period of personal information: Applicable retention period

Article2 Transfer of Personal Information

The Company will transfer all personal information it has collected to Japan and store it in order to provide services to its Users. Said transfer and storage will be conducted using encrypted communication, which will be applied from the time of collection. The transferred information will be used for the service provision purposes described in Article 1 of this Privacy Policy.

Transferred to: TimeTree, Inc.

Article3 Provision of Personal Information to Third Parties

The Company will not provide any personal information to a third party without the prior consent of the User, unless disclosure is permitted under the Act on the Protection of Personal Information or other laws and regulations; however, this will not apply in the following cases:

  • where the Company outsources all or part of the handling of personal information to the extent necessary for its purpose of use;
  • where the Company provides personal information in a form that does not identify a specific individual in cases where it is necessary for purposes such as statistical production or academic research;
  • where an investigative organization makes a request through procedures prescribed by relevant laws and regulations for the purpose of conducting an investigation;
  • where personal information is provided upon business succession resulting from a merger or other similar event as required by law, or where such provision is unavoidable in order to comply with a legal obligation; and
  • other cases permitted by laws and regulations.

Article4 Outsourcing of Personal Information Processing

  1. The Company will outsource personal information processing operations as described below.
    https://timetreeapp.com/intl/en/terms/privacy/outsourcing-of-personal-information-processing
  2. At the time of executing an outsourcing agreement, the Company will, in accordance with Article 26 of the” Act on the Protection of Personal Information,” expressly stipulate in a written agreement or other document, matters concerning the prohibition on processing personal information for purposes other than the performance of outsourced operations, technical and administrative protection measures, restriction on subcontracting, management and supervision of the outsourced party, and liability for damages, etc. and will supervise the outsourced party.
  3. Any changes to the details of the outsourced operations or the outsourced party will be disclosed in accordance with this personal information processing policy without delay.

Article5 Processing of Personal Location Information

  1. The Company will securely manage the personal location information of each User based on the Act on the Protection and Use of Location Information.
  2. Pursuant to Article 16, paragraph (2) of the Act on the Protection and Use of Location Information, the Company will automatically record documents confirming the fact that the location information of Users has been collected, used and provided in the location information system and retain them for a certain period of time from the time of membership cancellation and/or the achievement of the purposes of collection.
  3. The Company will not provide personal location information to any third party without the User's prior consent. Each time the Company provides personal location information to a third party designated by the User, it will immediately notify the information subject of those who will receive the information and the date/time and purpose of the information provision.
  4. The personal information protection manager, as described below, shall concurrently serve as the location information management manager of the Company.

Article6 Matters concerning the Rights and Duties of Information Subjects and Their Legal Representatives and the Method of Exercising the Rights

  1. Users may exercise their rights to make a request to the Company for viewing, correcting, or deleting their personal information, or for cessation of the processing thereof, at any time.
  2. Said rights may be exercised in writing, by e-mail, or via fax, etc., and the Company will respond thereto promptly.
  3. Said rights may also be exercised through an agent, such as the information subject’s legal representative or duly authorized person. In this case, a power of attorney must be submitted using form No. 11 provided in the Exhibit to the “Notice concerning Personal Information Processing Methods (No. 2020-7).”
  4. Users’ rights to make a request for viewing their personal information and for cessation of the processing thereof may be restricted under Paragraph 4, Article 35 of the Act on the Protection of Personal Information.
  5. A request for the correction or deletion of personal information may not be made if the personal information is specified as being subject to collection under other laws and regulations.
  6. When a User makes a request for viewing, correcting, or deleting their personal information, or for cessation of the processing thereof, based on their rights, the Company will verify whether the person making the request is the User himself/herself or the User’s legitimate representative.

Article7 Information Collected When Linking to Social Media Services

The Company provides a function that allows Users to link to social media services when they register their membership information, and collects the following information from the social media service they have chosen.

  1. Facebook
    • Profile picture
    • Name
  2. Apple
    • Name
    • Email address

Article8 Personal Information Protection Manager and Person in Charge of Protection of Personal Information

The Company is responsible for the overall management of operations relating to the processing of personal information and designates a personal information protection manager for the purpose of responding to inquiries from Users in relation to the handling of personal information and remedying damage, etc., as follows.

Personal information protection manager

  • Company name: TimeTree Inc.
  • Name: [Reiji Satomi]
  • Position: [Information security officer]
  • Email: [privacy@timetreeapp.com]

Article9 Matters concerning Remedies for Infringement of Rights

  1. Users may apply to the Personal Information Dispute Mediation Committee and the Personal Information Violation Reporting Center of the Korea Internet & Security Agency, etc. for dispute resolution and/or consultation in order to receive remedies for personal information infringement. In addition, please contact the following organizations for reporting and consultation regarding other cases of personal information infringement.
  • Personal Information Violation Reporting Center (operated by the Korea Internet & Security Agency)
    • Services: Receiving reports on personal information infringement fact and requests for consultation
    • Website: privacy.kisa.or.kr
    • Phone: 118 (without area code)
    • Address: (58324) Personal Information Violation Reporting Center, 3rd Floor, Jinheung-gil 9 (Bitkaram-dong 301-2), Naju City, Jeonnam Province
  • Personal Information Dispute Mediation Committee
    • Services: Receiving applications for personal information dispute mediation, and conducting mediation of group disputes (civil settlement)
    • Website: www.kopico.go.kr
    • Phone: 1833-6972 (without area code)
    • Address: (03171) Seoul Government Complex, 4th Floor, Sejongdae-ro 209, Jongro-gu, Seoul
  • Cyber Crime Investigation Division, Supreme Prosecutors’ Office: 02-3480-3573 (http://www.spo.go.kr)
  • Cyber Security Bureau, National Policy Agency: 182 (http://cyberbureau.police.go.kr)