TimeTree Newsroom
Maintenance / Incident

[Fixed] iOS app crashing and not opening the app issue

Since February 16, 2023, the iOS app has been experiencing problems such as the app crashing and not opening properly or displaying events on the wrong date.

We have released version 10.3.3 with the bug fixed. Please update the app version to the latest version.

Issue description

  • The app crashes

  • Events display on the wrong date

Troubleshooting the issue

  1. AppStore

  2. Tap the profile icon on the upper right corner

  3. Scroll down to refresh the screen

  4. Tap Update All

If you need any more information or help, please contact support@timetreeapp.com.