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Maintenance / Incident

[iOS: How to fix] Some events are not displayed on the calendar

We have received inquiries regarding issues that some events are not displayed on the calendar for some iOS users. We apologize for the inconvenience.

If you experience the issue, please follow the steps below:

Troubleshooting the issue

  1. Please register an account if you have not done yet

  2. Logout from your account

  3. Re-login to your account

  4. Please wait a few minutes until all events are displayed and make sure not to close/lock the screen

Turn off "Auto-lock" (prevent the screen from locking automatically)

  1. Open the Settings app

  2. Tap "Display & Brightness"

  3. Turn off "Auto-Lock"

If you have any questions, please contact us at support@timetreeapp.com.