TimeTree Newsroom

Maintenance / Incident

Dec 1, 2025

[Under Investigation] Advertisement plays audio on silent mode - December 1. 2025

iOSAndroid

Some Android and iOS apps are currently experiencing an issue with advertisement audio. We sincerely apologize for the inconvenience this has caused to those affected.

Our team is working on a long-term solution, but for now, we’d appreciate your help in using the temporary workaround to prevent the issue.

Issue details

  • Period: Since around summer 2025

  • Affected users: Some TimeTree Android and iOS apps, certain video advertisements

  • Specifics: On the calendar daily view, advertisement audio plays automatically even when the device is in silent mode

Temporary solutions

  • Update the app to the latest version

  • Clear the app cache

  • Reinstall the app

Once again, we apologize for any inconvenience caused. Please wait for the release of the corrected version.

If you have any questions, please contact us at support@timetreeapp.com.